Warranty & support
A clear route
when you need help.
Keep the exact product, room and order context attached to every support conversation.
Check the exact terms
Warranty coverage and service arrangements are confirmed for the supplied product and country.
Describe the issue
Include the model, symptoms and recent changes. Never share passwords.
Keep the history
Track the agreed next action and keep the resolution with the room record.
Make the scope visible.
Include in your brief
- Purchasing country and site location
- Room and equipment details
- Access windows and timing
- Existing equipment to retain
Confirm with your quotation
Country coverage, lead times, included tasks, exclusions, warranty terms and response arrangements are confirmed for your exact scope.
Talk to the teamA room-first approach
Make it work as a complete room.
Start with dimensions, your meeting platform and the equipment you want to keep.